Shipping Policy: 

PROCESSING TIME: Orders are processed in 3-10 business days which excludes weekends and holidays.

Shipping time: All orders are shipped with USPS or UPS. 1-5 business days in their policy. 

These are only estimates. We are not responsible for any shipping delays. Please keep in mind, USPS and UPS is experiencing many delays due to COVID.

All orders $100+ will require a signature. 

Any orders sent back to us due to an insufficient address will be cancelled & refunded. If the customer chooses for it to be re-shipped, there is a $5 re-shipment fee.

Knkdesignz is not responsible for any lost packages that are marked as delivered. For any lost packages, please file a claim with USPS directly. We are not responsible for any stolen packages.

Refund Policy:

Due to local, state, and federal laws our self defense items are for people 18+ of age. 

Knkdesignz does not offer any refunds or exchanges. All items are final sale. Any damaged or missing product must be reported within five days of the tracking delivery date. Photo evidence is required. Minor imperfections of wristlets labeled “Handmade” in descare not eligible for refund or replacement. If there is an issue with your order please contact knkdesignz.co@gmail.com